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Frequently Asked Questions

Booking & Tickets

You can book a ticket by selecting your departure and destination cities, choosing your travel date, and selecting from available buses. Complete the booking by making payment.

Yes, you can cancel your booking up to 2 hours before departure. Cancellation charges may apply based on the timing of cancellation.

After successful booking, you'll receive an e-ticket via email and SMS. You can also download it from your account or show the booking confirmation on your mobile.

Payment & Refunds

We accept all major credit/debit cards, net banking, UPI, and digital wallets like Paytm, PhonePe, and Google Pay.

Refunds are processed within 5-7 business days to your original payment method. The exact time may vary depending on your bank.

Yes, all payments are processed through secure, encrypted gateways. We don't store your payment information on our servers.

Travel & Services

Amenities vary by bus type but may include AC, WiFi, charging points, entertainment systems, and refreshments. Check bus details while booking.

Yes, you can track your bus in real-time through our mobile app or website using your booking reference number.

You'll receive SMS and email notifications about any delays. In case of significant delays, you may be eligible for compensation or rebooking.